Privacy Policy

Last Updated: 22 September, 2024

At GenuineCRO, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. It also outlines your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), among other global data privacy laws.

1. Information We Collect

We collect the following types of data:

  • Personal Data: Name, email address, phone number, and other contact information that you provide when creating an account or subscribing to our services.
  • Usage Data: Information such as your IP address, browser type, pages you visit, and time spent on our website.
  • Cookies and Tracking Technologies: Cookies, web beacons, and other tracking technologies are used to enhance your user experience and for analytics purposes.

2. How We Use Your Data

We use your data for the following purposes:

  • To provide and maintain our services.
  • To improve our website, products, and services.
  • To send you marketing and promotional materials (with your consent).
  • To comply with legal obligations, including GDPR and CCPA compliance.

3. Your Data Privacy Rights (GDPR & CCPA)

  • Access: You have the right to request access to your personal data.
  • Correction: You can request corrections to any inaccurate or incomplete data we hold.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain conditions.
  • Data Portability: You can request a copy of your data in a machine-readable format.
  • Opt-out of Sales: If applicable under CCPA, you can opt-out of the sale of your personal data.

4. Third-Party Data Sharing

We do not sell your personal data. However, we may share it with trusted third-party vendors who assist in our business operations (e.g., payment processors, advertising partners). We ensure that any third party we work with complies with relevant data privacy regulations.


Cookie Policy

Last Updated: 22 September, 2024

This Cookie Policy explains how GenuineCRO uses cookies and similar tracking technologies to collect and use information from your device when you visit our website.

1. What are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your user experience.

2. Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the functioning of our website and cannot be turned off.
  • Analytical/Performance Cookies: Used to analyze how visitors use our site, which helps us improve our services.
  • Advertising Cookies: These cookies are used to deliver relevant advertisements based on your interests.

3. Consent to Use Cookies (GDPR & ePrivacy)

By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings or our Cookie Consent Manager.


Data Security Requirements

At GenuineCRO, we take data security seriously. We implement physical, electronic, and managerial measures to protect your data from unauthorized access, alteration, or destruction.

1. Encryption and Secure Storage

All sensitive data, including personal and financial information, is encrypted both in transit and at rest using industry-standard encryption technologies.

2. Access Control

Only authorized personnel have access to your data, and they are required to keep your information confidential.

3. Breach Notification

In the unlikely event of a data breach, we will notify you and relevant authorities within 72 hours, as required under GDPR and other applicable laws.


Accessibility Requirements (ADA, WCAG)

We are committed to making our website accessible to everyone, including individuals with disabilities. We strive to meet the standards set by the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1.

1. Accessible Design

We follow best practices for accessible web design, including:

  • Providing text alternatives for non-text content (images, videos).
  • Ensuring sufficient contrast between text and background.
  • Making the site navigable by keyboard.

2. Accessibility Feedback

If you encounter any accessibility issues on our site, please contact us at [experiments at genuinecro dot com], and we will work to resolve the issue promptly.


Ecommerce Security

We take your security seriously when you purchase digital products from us.

1. Secure Payment Processing

All payments are processed through trusted third-party payment gateways (such as Stripe, PayPal) that are PCI-DSS compliant, ensuring your payment information is secure.

2. Fraud Prevention

We use automated systems to detect and prevent fraudulent transactions. If suspicious activity is detected, we may contact you to verify the transaction.


Copyright and Plagiarism Policy

All content on this site, including text, images, and digital products, is owned by GenuineCRO and is protected by copyright laws. Unauthorized use, reproduction, or distribution of our content is prohibited.

1. DMCA Compliance

If you believe that your copyright has been infringed, you can submit a Digital Millennium Copyright Act (DMCA) takedown request to [experiments at genuinecro dot com].


Content Licensing and Attribution

Some content or digital products we offer may be subject to licensing agreements. You are responsible for adhering to the terms of the license provided with the product. Redistribution or reselling of licensed products is prohibited unless explicitly permitted.


Anti-Spam Policy

We comply with anti-spam regulations, including the CAN-SPAM Act in the U.S. and GDPR in the EU.

1. Marketing Communications

By subscribing to our newsletter or promotional emails, you consent to receive marketing communications from us. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.

2. Prohibited Actions

You agree not to use our services to send unsolicited marketing communications (spam) or to violate any anti-spam laws.


Disclaimers

1. No Guarantees

We make no guarantees regarding the accuracy, completeness, or reliability of any information on our website. Your use of the website and its content is at your own risk.

2. Limitation of Liability

To the extent permitted by law, GenuineCRO will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or services.

3. Third-Party Content

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party website.